Company News & Information

Chuck Jones remains CEO, Board elects Steven E. Strah as president and Jon Taylor as senior vice president and CFO, and other leadership changes announced The company today announced a series o​​f senior-level promotions that executes on our succession planning strategy, broadens the experience of key executives, and further positions FirstEnergy for long-term, customer-focused growth.…

FirstEnergy provides multiple options for customers to notify us about a power outage. Whether they prefer sending a text message or calling on the phone, it’s never been easier to report service interruptions and to receive updates on the status of the outage. Customers can report an outage by: Calling our Outage Reporting Line at…

​Employees at our Pennsylvania utilities − Met-Ed, Penelec, Penn Power and West Penn Power −​ use radio systems in their company vehicles to communicate between their respective distribution control centers (DCCs) and field mobile radio units.  To comply with a statewide system upgrade, FirstEnergy Utilities (FEU) will begin installing new radios in those vehicles this year. “Pennsylvania…

When Holly Kauffman joined the company in 1984, there weren’t many female employees in leadership positions. After starting her career as a computer science analyst, she accepted her first supervisory role in 1988. Thirty-six years later, she is retiring as president of West Virginia Operations, effective June 1. “I remember meetings when I was the…

Prepare with a Storm Plan Before bad weather strikes, pr​eparation is key to staying safe and minimizing impact. Use these tips to be weather-ready in the event of a storm: ​Check the forecast regularly to see if you’re at risk for severe weather. Listen to local news or National Oceanic and Atmospheric Administration (NOAA) Weather…

Jim Fakult, president of Jersey Central Power & Light, is serving on a council of leaders selected from across the state to help guide the restart and recovery of New Jersey’s economy as coronavirus-related restrictions are eased. New Jersey Gov. Phil Murphy convened the Restart and Recovery Advisory Council earlier this month as part of…

Charles E. Jones President & Chief Executive Officer, FirstEnergy 2020 Annual Meeting of Shareholders Thank you, Don, and good morning, everyone. Thanks for joining us. I hope everybody listening this morning is safe and healthy. I want you to know that I’d much prefer to have this meeting in person like we normally do, but…