Get answers to some of our most frequently asked questions.Learn More
401(k) Savings and Pension Information
Find information on your 401(k) savings plan, including portfolio elections, rates of return and more.401(k) SAVINGS PLAN
If you have not commenced your pension benefit, you can run pension estimates using an online tool.*PENSION CALCULATOR
*Pension participants (including former FirstEnergy employees) can run as many pension estimates as needed for retirement planning. First-time users need to confirm their identity, then set up an account. Simply follow the prompts. If you have any questions, contact Aon (the plan’s third-party administrator and actuary) at 1-855-326-8167.
HR Service Center
If you have questions about your pension or retiree benefits, we have answers.
Human Resources Service Center
Monday – Friday, 8 am to 4:30 pm
American Stock Transfer & Trust
Attention: FirstEnergy Corp.
P.O. Box 2016
New York, NY 10272-2016
An AST shareholder services representative can be reached at 800-736-3402 between the hours of 8 a.m. and 8 p.m. Eastern Time, Monday through Friday. An Interactive Voice Response System is available 24 hours a day, seven days a week.
Shareholders can access information on AST’s website.
Shareholders can email inquires to firstname.lastname@example.org.