Reading into the Future

L. to r.: Nancy Grayem, Laurensjai Humphries, who is now an employee of the Fairlawn Contact Center, and Susan Lloyd.

January 16, 2018

In 2007, while in third grade at Robinson Elementary School, Laurensjai Humphries was paired with Akron Reads volunteers Nancy Grayem and Susan Lloyd, who participated in the program through our partnership with Akron Public Schools. Akron Reads strives to “bring together corporate partners and volunteers to provide tutoring, positive support and one-on-one attention they may not otherwise get in a typical teaching environment.”

As you speed-read forward 10 years, the plot thickens: all three women now work for FirstEnergy. Nancy is an executive assistant in Energy Delivery Transmission Operations Services. Susan serves as corporate librarian and advanced communications representative in Communications and Laurensjai is recently employed as a customer service assistant in the Fairlawn Contact Center.

After the school year ended in 2007, Nancy and Susan lost contact with Laurensjai, but they’re not surprised she’s done so well.

“I knew Laurensjai had a lot of potential. She was a polite young lady with enthusiasm for learning,” Susan said. “The program made me feel good about what our company was doing to help local students and I’m so happy to see Laurensjai again and welcome her to FirstEnergy.”

Nancy said, “I volunteered for Akron Reads for many reasons. I love children, plus I always wanted to be a teacher, so volunteering to tutor children in reading seemed a perfect fit. I couldn’t be happier to know that our efforts made an impact on Laurensjai.”

Laurensjai’s work ethic as a student has carried over to her career. Valvetta Sanders, supervisor in the Customer Contact Center said, “Laurensjai is a hardworking, motivated employee who stays focused on tasks, eagerly looks forward to training to enhance her skills and is the first to volunteer for new projects. She is reliable, consistently meets deadlines and is an asset to FirstEnergy. I’m proud of her success.”

Akron Reads’ motto is Opening Doors to Endless Possibilities. Due to their compassion for others, Nancy and Susan walked through the doors of Robinson Elementary. Because they made a difference, Laurensjai walked through the doors of FirstEnergy a decade later. We await many new chapters of this story.

Nancy, Laurensjai and Susan in 2007, at Robinson Elementary School for the Akron Reads program.