Meet JaCara Cox, one of our Customer Account Specialists who’s been part of the FirstEnergy team for 18 years! In her role, JaCara serves as a vital link between FirstEnergy and our commercial customers — helping ensure businesses stay informed and powered.

But her impact goes beyond the workplace. In honor of #HungerActionMonth, JaCara recently volunteered at the Mahoning Valley County Food Bank*, assembling non-perishable food items for families in need.

“Contributing my time toward such an impactful cause helps reinforce for me the importance of giving back and supporting the communities we serve!”

Fun facts about JaCara:

• Coffee or tea? Definitely Green tea
• Favorite animal: Her black lab – Mamba
• Favorite hobbies: Making candles and repurposing things from thrift stores and yard sales!

*By clicking this website’s link in this article, you are entering a website maintained by an outside party, which is entirely responsible for the site’s content.