Company News & Information

West Penn Power’s John Ancosky remembers Mark Baum as being a “real people person” – regardless of the circumstance. “I recall a situation where a customer would not let us on their property to replace a broken pole. Mark stopped at the customer’s house and the next day our crews were permitted to perform their work. I don’t know…

It’s vital that future generations understand the importance of the past – and how it can affect the future. The FirstEnergy Foundation is supporting historical efforts in New Jersey and Pennsylvania to ensure future generations continue to learn. Our employees delivered a $10,000 FirstEnergy Foundation donation to the T. Thomas Fortune Foundation in Red Bank,…

As part of our plan to modernize the electric distribution system, JCP&L will begin installing smart meters on customers’ homes and businesses in 2023. The plan was approved by the New Jersey Board of Public Utilities (BPU) and includes installation of more than 1.1 million smart meters over a 36-month period. Approximately one-third of the…

Our employees’ volunteerism and the FirstEnergy Foundation’s generosity are benefitting two organizations in our West Penn Power service area The Institute in Waynesboro received a $5,000 FirstEnergy Foundation check in support of its watershed science education activities. The funds will supply the Institute’s Waterstriders (the middle- and high-school student stream study group); high school and university interns;…

Making sure our communities can provide for those in need and keep residents safe is a priority of FirstEnergy and our employees. The FirstEnergy Foundation presented donations supporting these efforts to organizations in our Ohio Edison and Penelec service areas. The East Akron Neighborhood Development Corp. (EANDC) received a $9,000 FirstEnergy Foundation check. The funds…

​​​​Check out the list of March’s service anniversaries​.​​​​

In a heartfelt video message, Customer Service employees Ginger Masters, Thomas Shupp, Monica Hines and Jennifer Long are speaking out about personal experiences that fuel their passion to help customers who may find themselves seeking financial assistance for the first time. The video – We’re Customers Just Like You – highlights our Customer Service and Human Services teams and shows customers these employees…