Customer Shout-Outs

Mark Bayer (l.) and Jeremy Ammons (r.)

April 1, 2021

Pot​omac Edison

A real estate representative in Potomac Edison’s West Virginia territory sent the following note commending Mark Bayer, distribution technician, Design Services, for providing excellent service.​ 

I have been working with Mark Bayer on a project in Martinsburg, W.Va., and he has been great. He explains subjects well, is quick to return emails and calls, and has been super helpful. His professionalism is much appreciated and needed in this world. 

Brian Masemer
RE/MAX Real Estate Group
Charles Town, W.Va.

Mon​​​​​ Power

A West Virginia customer who is in the process of building a home submitted this positive note about the company’s efforts to connect electric service to the structure. 

I wanted to let you know what an exceptional employee you have in Jeremy Ammons. Even with the challenges presented by COVID-19, Jeremy and his team have held on to the high standards of customer service that a large company like Mon Power strives for. Jeremy made the most important aspect – getting electric service – less stressful. His willingness to communicate in a timely manner, general attitude, professionalism, and work ethic have been amazing. 

Respectfully,
Carol D. Bosley

Jeremy is a distribution technician (lines) and is based at Clarksburg Service Center.