March 14, 2019

David Connell
Meter Reader
Augusta (W.Va.) Service Center

I observed our meter reader [David Connell] entering our property – a childcare facility – while children were playing outside. He proceeded slowly and was mindful of the kids. After returning to his truck, I watched him walk around the vehicle to make sure no kids were near it. I was impressed by his safety awareness.

Thank you for your professionalism!

Debra Watts
Slanesville, W.Va.

C.J. Lease, lineman A
Coy Smith, lead lineman
Cumberland (Md.) Service Center

Potomac Edison customer John Miller commended our employees [C.J. Lease and Coy Smith] for handling his outage as quickly as possible. He expressed concern for their safety and made a point of saying he would prefer our employees continue to work safely above getting his electricity restored.

Thank you, Potomac Edison!