February 27, 2019

Updated Feb. 27, 2019 3 p.m.

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Storm Restoration Continues

Updated Feb. 26, 2019 3 p.m.

​FirstEnergy Utilities service and support personnel continue to work to complete restoration for customers who lost power following the recent wind storm. All 10 of our utilities were impacted by the heavy, sustained winds. Nearly 940,000 customers lost service system-wide, and about 50,000 remain without service.

Due to the widespread damage caused by this wind storm, we have thousands of remaining outages that will require many hours of crew work to restore single customers. As of 2 p.m. Tuesday, here are operating company updates:

• The Illuminating Company: More than 126,000 customers lost service, and all but 6,000 have been restored. Majority of remaining customers are expected to be restored by 1 p.m. Wednesday. More than 800 workers are in the field making repairs, clearing tree damage, assessing damage and making sure public safety hazards are addressed.

• Ohio Edison: More than 165,000 customers were left without service after the wind storm, and all but 3,500 have been restored.  Complete restoration should be achieved by 4 p.m. Thursday. More than 700 workers are in the field repairing damage and addressing safety concerns and tree clearing.

• Penn Power: More than 30,000 customers were impacted, and all but 1,300 have been restored. Work is expected to be completed for remaining customers by Thursday.

• West Penn Power: More than 144,000 customers lost power, and less than 18,000 remain without service. More than 1,000 workers are on the ground making repairs and clearing hazards. Some West Penn Power areas were hit particularly hard, and there may be customers without service into Saturday.

• Penelec: More than 118,000 customers lost service, and all but 1,800 have been restored.  More than 750 workers are on the ground in the service area, making repairs and clearing tree debris. The majority of customers will be restored by midnight Tuesday.

• Met-Ed: More than 42,000 customers were left without service, with all but 900 restored. More than 600 workers are in the field making repairs, and total restoration is expected by midnight Tuesday.

• Mon Power: About 96,000 customers were impacted, and almost 7,100 remain out of service. Nearly 800 workers are in the field making repairs to restore service, with complete restoration expected by 11 p.m. Wednesday.

• Potomac Edison: More than 60,000 customers were affected, and 8,200 remain without service. About 750 workers are working to complete the restoration efforts by midnight Thursday in Maryland and midnight Friday in West Virginia.

• Jersey Central Power & Light: More than 134,000 customers were impacted, and almost 4,500 remain without service. About 1,300 workers continue repairs and restoration efforts. Most affected customers will have service restored by midnight Tuesday. Customers in the hardest hit areas of Monmouth, Hunterdon and parts of Warren counties will have power restored by midnight Wednesday.

• Toledo Edison completed restoration to the final of 17,000 affected customers on Monday night.

Check FirstEnergy’s 24/7 Power Center at www.firstenergycorp.com/outages for updates.

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FEU Crews Responding to Storm Damage

Updated Feb. 25, 2019 3 p.m.

FirstEnergy Utilities (FEU) has restored service to more than 658,900 customers who lost power due to a potent wind storm that continues to sweep through our service territory.

Sustained winds of nearly 40 mph, coupled with gusts exceeding 60 mph, began battering Ohio, West Virginia, Maryland and western Pennsylvania early Sunday morning.  Eastern parts of Pennsylvania and New Jersey are receiving the brunt of the winds on Monday.

Since the storm began, repairs have been made at hundreds of locations, and crews are working to assess damage and restore service to approximately 202,700 customers who remain without power in Ohio, Pennsylvania, West Virginia, Maryland and New Jersey.  Approximately 1,300 additional contractor line workers, as well as hazard responders, are being deployed to assist Ohio Edison, Penn Power, The Illuminating Company (CEI), West Penn Power, Potomac Edison, Mon Power and Jersey Central Power & Light (JCP&L) personnel with restoration efforts.  The company also is requesting additional line workers through its memberships in utility mutual assistance organizations.

“As the wind storm crossed our service territory, we’ve seen thousands of instances of downed wires, broken poles and crossarms, and damaged transformers caused by trees and other debris contacting our electrical equipment,” said Sam Belcher, senior vice president and FEU president. “Though repair work can be slowed by the continued high winds and numerous road closures, we will continue to work around the clock to safely make repairs and deploy resources as needed until power to all customers has been restored.”

As of Monday at 1:30 p.m., here are operating company updates:

• Toledo Edison: Approximately 17,000 customers in western Ohio lost power due to the storm, and 250 customers remain without service.  The majority of customers are expected to be restored by 11 p.m. Monday.
• CEI: Approximately 123,500 customers in northeast Ohio lost power due to the storm, and 15,700 customers remain without service. The majority of customers are expected to be restored by 1 p.m. Wednesday.
• Ohio Edison: Approximately 156,400 customers in northern and central Ohio lost power due to the storm, and 15,900 remain without service. The majority of customers are expected to be restored by 4 p.m. Thursday.
• Penn Power: Approximately 27,700 customers in western Pennsylvania lost power due to the storm, and 5,500 remain without service. The majority of customers are expected to be restored by 4 p.m. Thursday.
• Penelec: Approximately 114,900 customers in northern and central Pennsylvania lost power due to the storm, and 11,700 remain without service.  The majority of customers are expected to be restored by midnight Wednesday.
• West Penn Power: Approximately 128,300 customers in western Pennsylvania lost power due to the storm, and 55,700 remain without service.  Estimated restoration times will be established as damage assessment progresses.
• Mon Power: Approximately 88,400 customers in West Virginia lost power due to the storm, and 24,200 remain without service.  The majority of customers are expected to be restored by 11 p.m. Thursday.
• Potomac Edison: Approximately 56,700 customers in Maryland and West Virginia lost power due to the storm, and 18,600 remain without service. The majority of customers are expected to be restored by 11 p.m. Friday.
• Met-Ed: Approximately 38,500 customers in eastern Pennsylvania have lost power due to the storm, and 9,900 remain without service.  Additional outages could occur on Monday as the winds move through the area. Based on current outages, the majority of customers are expected to be restored by 4 p.m. Tuesday.
• JCP&L: Approximately 110,200 customers in northern and central New Jersey have lost power due to the storm, and 42,700 remain without service.  Additional outages could occur Monday as the winds move through the area.  Estimated restoration times will be established as damage assessment progresses.

For updated information on current outages, visit FirstEnergy’s 24/7 Power Center at www.firstenergycorp.com/outages.